Building AI Commerce Agents: Infrastructure Trade-Offs, APIs, and the Checkout Problem
Arjun Bhargava
Co-founder and CEO @ Rye
Feb 26, 2026
12 minutes read
How to build AI commerce agents that buy from any merchant — checkout intent APIs, infrastructure trade-offs, and code examples for the Universal Checkout API.
TL;DR / Key Takeaways
AI commerce agents need four infrastructure layers to complete a purchase: product discovery, offer resolution, payment orchestration, and order management — most teams underestimate the checkout layer.
The biggest technical bottleneck isn't AI intelligence — it's latency, fraud mitigation, and merchant compatibility at the checkout step.
This guide walks through the trade-offs developers face when choosing commerce infrastructure: merchant coverage vs. integration effort, payment complexity, latency requirements, and API surface area.
Includes a complete code walkthrough of the checkout intent pattern — three API calls from product URL to confirmed order.
If you want the market context first, start with the definitive guide to agentic commerce. For the technical architecture, see the technical architecture behind the Universal Checkout API.
The Developer's Problem
If you're building an AI agent that needs to buy things, you've already hit the infrastructure question: how does the agent actually complete a purchase?
The market is moving fast. OpenAI's Agentic Commerce Protocol (ACP), Google's Universal Commerce Protocol (UCP), Amazon's Buy for Me, and universal checkout APIs like Rye's all take different architectural approaches — and each forces different trade-offs on your stack. For the broader market context behind why this is happening now, start with our agentic commerce guide.
This piece isn't about the landscape. It's about the engineering decisions you need to make — and what to evaluate when choosing your commerce layer.
Trade-Off #1: Merchant Coverage vs. Integration Effort
Protocol-based approaches (ACP, UCP) give you structured, merchant-sanctioned transactions — but only where merchants have adopted the protocol. ACP's coverage is growing through Shopify's onboarding pipeline — roughly one million merchants — and UCP launched with endorsements from Walmart, Target, Wayfair, and others. But if your agent needs to buy from any merchant on the web, including the long tail of independent stores on WooCommerce, BigCommerce, Magento, or custom platforms, you need infrastructure that doesn't depend on merchant integration.
The coverage question compounds over time. Your users won't understand why your agent can buy from one store but not another. They'll just see a failure. Infrastructure that works across the full merchant landscape — not just the opted-in subset — eliminates this class of support ticket entirely.
Universal checkout APIs like Rye's take a different approach — operating at the browser level so any merchant's checkout flow can be completed programmatically, without that merchant needing to implement any protocol. For the full technical architecture behind how the Universal Checkout API works, see the whitepaper.
The decision framework: If your agent only needs to transact with large, protocol-integrated retailers, ACP or UCP may be sufficient. If your users expect to buy from any store on the internet, you need a universal coverage layer — either as your primary infrastructure or as a fallback behind protocol-based checkout.
Trade-Off #2: Payment Complexity
Handling payments in agentic commerce is harder than it looks. Your agent can't store or transmit raw card numbers without taking on PCI DSS scope — which most AI startups and development teams don't want or have the resources to manage. PCI DSS compliance requires annual audits, network segmentation, encryption at rest and in transit, and a set of operational controls that are expensive and time-consuming to maintain. For a deeper look at how tokenization works in agentic commerce and what it means for PCI scope, see our tokenization guide. The practical takeaway: look for infrastructure that accepts third-party tokenized payment methods — from providers like Stripe, Lithic, or Basis Theory — and keeps card data out of your systems entirely.
The decision framework: Ask three questions of any commerce infrastructure you're evaluating. First, does the developer ever touch raw card data? If yes, you inherit PCI scope. Second, which tokenization providers are supported? You want flexibility — not lock-in to a single payment processor. Third, what happens at the payment step? In Rye's checkout intent pattern, payment is processed at the confirm step using a tokenized method — the developer never handles card data, and the tokenization provider can be swapped without changing the integration code.
Trade-Off #3: Latency and Reliability
Users expect near-instant responses from AI agents. If your agent says "I'll buy that for you" and then takes two minutes to return a confirmation — or worse, fails silently — the experience collapses. Production-grade infrastructure needs consistent sub-minute latency and high reliability across a wide merchant base, not just on a handful of direct integrations.
Latency profiles differ by architecture. Direct API integrations with major platforms can complete checkout in under 10 seconds. Browser-automation-based approaches that work across any merchant typically resolve offers in under 35 seconds. Cached workflows can be significantly faster for repeat merchants, closing the gap over time. For a deeper look at checkout latency and what it means for agent adoption, see our latency analysis.
The decision framework: When evaluating infrastructure, ask how the system handles new merchants versus repeat merchants. Ask what the latency profile looks like for a merchant the system has never transacted with before versus one it's completed a thousand orders on. And ask what happens when a merchant changes their site layout mid-transaction — does the system fail, or does it self-heal?
Trade-Off #4: API Surface Area
Complexity is the enemy of developer adoption. Compare the integration surface: a protocol like ACP requires implementing REST endpoints, webhooks for order events, and a certification process. A universal checkout API takes a product URL and a payment token and returns an order.
The right choice depends on whether you need deep merchant interaction — returns, loyalty programs, cross-sell, structured product feeds — or simply need to complete a transaction. Protocols like ACP and UCP offer richer merchant integration capabilities that browser-level automation can't replicate. A checkout API optimizes for the common case: get the purchase done, reliably, with minimal integration code.
The decision framework: If your core product value is in the shopping experience (curation, recommendations, comparison) and checkout is a means to an end, optimize for the simplest API surface. If your product needs post-purchase capabilities (returns processing, subscription management, loyalty integration), you'll need protocol-level merchant integration — and you should plan for the corresponding onboarding overhead. For a look at what the simplest surface actually looks like, see the checkout intent API reference.
The Integration Pattern: Checkout Intents
Frequently Asked Questions
What's the difference between an AI agent purchasing API and a traditional e-commerce API?
Traditional e-commerce APIs — like Shopify's Storefront API or Amazon's Product Advertising API — are built for specific platforms and require a merchant relationship. An AI agent purchasing API is designed to work across merchants and platforms, letting an AI agent complete a purchase on any store using just a product URL. The agent handles the checkout process programmatically, rather than embedding within a single merchant's infrastructure.
How do I test the checkout intent flow without placing real orders?
Use the sandbox environment with the test token tok_visa. The API behaves identically to production — same endpoint paths, same request/response structure — but no real orders are placed and no cards are charged. This lets you build and test your full agent purchasing flow end-to-end before going live. Checkout intents in sandbox still go through offer resolution, so you can validate pricing, shipping, and tax calculations against real merchant data.
How do AI commerce APIs handle payment security?
Production-grade AI commerce infrastructure uses tokenized payments — the developer passes a payment token, not raw card numbers. This keeps PCI DSS scope off the developer and the AI agent. Some solutions, like Rye, use third-party tokenization providers so that card data never enters their systems. Visa's Trusted Agent Protocol adds another layer by cryptographically signing agent transactions to verify legitimacy. For more on the tokenization and PCI compliance landscape for agentic transactions, see our dedicated guide.
Can I use a universal checkout API alongside ACP or UCP?
Yes — and in practice, most production agents will need to. The implementation pattern is straightforward: when your agent identifies a product to purchase, check whether that merchant supports ACP or UCP first. If they do, route through the protocol for the richest integration (structured feeds, returns, loyalty). If they don't — or if protocol status is unknown — fall back to a universal checkout API that works regardless of merchant integration status. This gives you full coverage without waiting for any single standard to reach critical mass. Your routing logic stays in your agent code; the checkout infrastructure handles execution on either path.
How fast can an AI agent complete a purchase?
It depends on the architecture. Direct integrations with major platforms are the fastest, browser-automation approaches that work across any merchant take longer but still resolve within sub-minute timeframes, and cached workflows for repeat merchants close the gap significantly. The key evaluation question is whether your use case is latency-sensitive enough that the difference between these tiers matters. For specific benchmarks and a breakdown of checkout latency and what it means for agent adoption, see our latency analysis.
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